Replace a lost or stolen ID card
Obtain a new national ID card after the previous card was lost or stolen.
Answer three short questions to find instructions, services and an application route for your task.
Start with the guide, then check the requirements for each service you need. Office lists can be filtered by region and city.
Life situationA passport is lost or stolenChoose the correct ID-card or international-passport replacement route and prepare the supporting evidence.
View the steps and document checklist →Before travelling, check the selected office’s opening hours, appointment arrangements and required documents. The office list includes confirmed service assignments only.
Obtain a new national ID card after the previous card was lost or stolen.
Apply for a new international passport after loss or theft.
This assistant selects materials based on your answers. The competent authority decides applications, eligibility for compensation and service outcomes.
Start again ↻The helper points you towards service descriptions and practical guidance. Use its result to prepare, then check submission requirements, documents and the office through the selected procedure.