CNAPMAPYour nearby service centre
Service code: 00038

Residence register extract

Obtain recorded residential-address information from the territorial community register.

Where to applyOfficial online service
Signing a document with a fountain pen

These are general requirements for the procedure. Availability at each reception point is verified separately. Confirm reception arrangements and current requirements before visiting.

Fee

Free of charge.

Processing time

The Guide lists one calendar day for paper delivery; an electronic extract is generated automatically when the data is available.

Who can apply

The person concerned, an authorised representative or a home owner within the access allowed by law.

Documents to prepare

  • Extract application.
  • An identity document or a certificate of application for protection in Ukraine.
  • A representative’s identity document and authority.
  • Proof of home ownership if applying as the property owner.

How to apply

  1. For an online extract, sign in to Diia and check the details.
  2. For a paper extract, apply to the registration authority or CNAP.
  3. Check the name, address and issue date; ask the community to correct missing or inaccurate records.

What you receive

A paper or electronic extract, including confirmation that no information is recorded.

Possible grounds for refusal

  • The applicant’s identity or right to receive the information is not established.
  • The application contains incomplete or inaccurate details.

Before you apply

  • Paper and electronic extracts have equal legal effect.
  • Missing data does not establish that a person was never registered; check the completeness of the community’s records.

Where to apply

Only published reception points with address-specific evidence are listed below. This is not a complete list.

Choose a region first

Confirmed points matching your selection: 89

All confirmed reception points (89)

Related life events

Checking where to apply: Residence register extract

For “Residence register extract”, check the institution and address where you intend to submit your application. The general procedure helps you prepare questions; the individual office page provides contacts and confirmation of service availability. Eligibility, documents and processing information remain in the main sections above. The related directory below helps you find relevant CNAP points.

Before applying

What should I ask before visiting?

Name the administrative action you need, then check the submission and collection locations, personal attendance and appointments. Use the procedure’s official sources to confirm requirements for your circumstances.

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