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Find a CNAP in Ukraine

Find a reception point nearby, check its address and opening hours, and get ready for your visit — all in one place.

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5 840reception points
25regions in the directory

Life events

Step-by-step routes for important events: what to do, which documents to prepare and where the services you need have been confirmed.

All life events

A little preparation goes a long way

Clear guides to the first steps, documents to prepare and details to check.

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Visitors share their experience

Reviews about reception points, published after moderation.

Замовляв id картку та закордонний. Приїхав без черги, протягом 20 хвилин все зробив. Професійне, приємне та дуже доброзичливе обслуговування
Artem Bondartsov2 months ago Administrative Service Centre — St. Chernyshevska, 55 (SN20000006)
На рецепції дуже приємний і привітний працівник, який насправді хоче допомогти вирішити ваш запит. Передайте їй велике дякую ;)
Ivan K6 months ago Administrative Service Centre — Shevchenka, 71 (SN13000033)
Працівник ресепшену постійно відсутня на робочому місці. Виходить тільки коли коли лунає повітряна тривога щоб всіх вигнати. Два рази приходив два рази її не було.
Illia P.1 year ago Administrative Service Centre — St. Hoholia, 171/1 (SN16000019)

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Find an administrative service centre for your application

A CNAP is an administrative service centre. Start with your town or village and the service you need, then open the individual office page. CNAPMAP brings together addresses, available contact details and services supported by evidence for that particular point. When an authority has several branches, check where your application should be submitted.

Use the procedure pages and practical guides to prepare questions before travelling. Submission, advice and document collection may follow different arrangements. Check the chosen office’s information for opening hours and appointments, and contact the institution about temporary changes. A general guide explains a procedure; it does not establish that every CNAP provides it.

Using CNAPMAP

Can I submit an application through CNAPMAP?

CNAPMAP is an independent directory. It helps you find an office and prepare for an application. Applications are handled by the responsible institutions and the government services provided for the relevant procedure.

Do all CNAPs offer the same services?

Check the individual office page and its service confirmations. Offices within the same network can handle different applications.

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