A child is born
Register the birth, obtain the certificate and prepare to register your child’s residence.
View the step-by-step routeFind a reception point nearby, check its address and opening hours, and get ready for your visit — all in one place.
Unsure which service you need? Start here →Choose a region, then find your city, town or village.
Read about a service and find reception points where its availability is confirmed.
Service availability is checked for each location. When confirmed details are missing, we say so clearly.
Step-by-step routes for important events: what to do, which documents to prepare and where the services you need have been confirmed.
Register the birth, obtain the certificate and prepare to register your child’s residence.
View the step-by-step route
Prepare for a first ID card: supporting documents, the personal application and checking the completed card.
View the step-by-step route
After an official name change, plan passport replacements and updates to related records.
View the step-by-step route
Choose the correct ID-card or international-passport replacement route and prepare the supporting evidence.
View the step-by-step route
Check who registers ownership, prepare property documents and distinguish ownership from residence registration.
View the step-by-step route
Check ownership, record damage and prepare the appropriate repair, certificate or rebuilding application.
View the step-by-step route
Register the new address for you and your children, arrange required consents and check the result.
View the step-by-step route
Check IDP registration eligibility, prepare residence evidence and choose how to apply.
View the step-by-step route
Prepare registration details, choose an application route and check the business register entry.
View the step-by-step routeClear guides to the first steps, documents to prepare and details to check.
Choose an equipped service point, prepare the right documents and plan collection of your travel passport.
Read the guide
Understand the application type, check the appropriate provider and review your details before signing.
Read the guide
Check the housing basis, owner consent and the application route for registering your address.
Read the guideReviews about reception points, published after moderation.
Чудове обслуговування! Приємно вражена, швидкістю та професійністю.3 months ago Administrative Service Centre — St. Kyivska, 78-a (SN10000094)
Замовляв id картку та закордонний. Приїхав без черги, протягом 20 хвилин все зробив. Професійне, приємне та дуже доброзичливе обслуговування2 months ago Administrative Service Centre — St. Chernyshevska, 55 (SN20000006)
На рецепції дуже приємний і привітний працівник, який насправді хоче допомогти вирішити ваш запит. Передайте їй велике дякую ;)6 months ago Administrative Service Centre — Shevchenka, 71 (SN13000033)
Працівник ресепшену постійно відсутня на робочому місці. Виходить тільки коли коли лунає повітряна тривога щоб всіх вигнати. Два рази приходив два рази її не було.1 year ago Administrative Service Centre — St. Hoholia, 171/1 (SN16000019)
New opening hours, a different phone number or a relocated reception point? Send a message through our form so we can check.
A CNAP is an administrative service centre. Start with your town or village and the service you need, then open the individual office page. CNAPMAP brings together addresses, available contact details and services supported by evidence for that particular point. When an authority has several branches, check where your application should be submitted.
Use the procedure pages and practical guides to prepare questions before travelling. Submission, advice and document collection may follow different arrangements. Check the chosen office’s information for opening hours and appointments, and contact the institution about temporary changes. A general guide explains a procedure; it does not establish that every CNAP provides it.
CNAPMAP is an independent directory. It helps you find an office and prepare for an application. Applications are handled by the responsible institutions and the government services provided for the relevant procedure.
Check the individual office page and its service confirmations. Offices within the same network can handle different applications.